Subscribe to RSS feed  Follow @jackvamvas - Twitter

*Use the Comments section for questions Links


SQL Server DBA Jobs

Ask the Duck Your Question

03 January,2015 by Tom Collins

Asking the right question in troubleshooting is critical to understanding and fixing problems. Read more on Asking the right question in SQL performance Tuning.

Developing Analytical thinking  is part of part of the IT education. Solving problems is part of the daily job . Possessing thinking tools  assists in solving problems.

A useful approach on developing thinking is Ask the Duck. The basic idea is to get to the fundamentals of the issue by attempting to ask the right question. Quite often ,in the process of framing a question – the answer or good clues  appear leading to the right answer. Hwrnmnbsol presents a humorous anecdote on Asking the duck.

How to report a SQL Server problem

Some users are very skilful at reporting problems . Other users are not very skilful. To assist users and to get to the basic issue – I ask for time based evidence. Hours:Minutes:Seconds. Users often report in general terms such as “it’s slow”. OK, what is slow? and how are you measuring it’s slow, is it for example an OLAP report  that is taking 30 minutes ? OK, next question , how long does it normally take to complete?


Read More on SQL Server troubleshooting

SQL Server – Write everything down during problem troubleshooting

How to report a SQL Server performance problem

Author: Tom Collins (


Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment on Ask the Duck Your Question | SQL Server Performance Tuning | SQL Server DBA:Everything | FAQ | Contact|Copyright & Disclaimer